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Primary Functions
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Hunt, win and acquire new business and customers for the organization
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Lead the engagement and grow assigned customers in country
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Maintain positive and close relationships with all assigned customers
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Lead and prepare customer quotations and proposal
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Meet targets and/or increase the organization's revenue, volumes and gross profit
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Execute business development strategies and tactics
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Assist management and leadership in the formulation of sales planning tactics and strategies when required.
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Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.
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Manage and analyse the performance of owned customers, identify the need for action and execute these actions
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Support and/or enable the growth of assigned accounts regionally or globally if required.
Secondary functions
Positive internal stakeholder relationship management - Tech, Product, CS Operations & others
Contribute ideas on process improvements & implementation of related improvements.
Internal Stakeholder management
Execute and manage all other jobs as assigned by immediate and dotted line manager
Requirement
Degree in Business Administration or Sales & Marketing
Minimum five years customer facing sales experience of which three years in a sales management capacity in a freight forwarding, shipping, Logistics or Supply Chain environment is a MUST
Good records in execution of successful sales development strategies
Working knowledge in Freight Forwarding and/or logistics related operations and selling process
Proactive, independent and able to multi-task and work in a matrix reporting environment
Strong customer focus and service ethics
Proficient in use of Microsoft Office applications.
Good interpersonal skills, accountable, initiative and willingness to learn
Good consultative sales techniques and well-developed negotiation skills
Possess a high level of honesty, integrity, and ethics
Good team player with positive working attitude |
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