Call center
Posting Date : 25 Jul 2017 | Close Date :23 Oct 2017


POSITION: Customer Service Representative/ Online Specialist to support Google Business in Malaysia.

 

PRIMARY RESPONSIBILITIES:

  • Support Google customers for online marketing and campaigns on Google AdWords.
  • Communicates to customers via phone, email or chat for any issues related to their interaction with Google AdWords and Google My Business platforms
  • Manage the relationship between Google and its customers resulting in increased business by providing consultative advice sales solutions.
  • Act as a voice for users/advertisers to provide product and process improvement opportunities back to Google.

 

 What we are looking for…

  • Passion for social media, online marketing or online advertising
  • Experience in customer service and sales
  • A creative mind set and understanding of customer needs
  • Enjoy being on the phone with our customers
  • Strong communication skills and a flair for convincing and presenting an argument
  • The ability to work in an organized and structured manner
  • Good in English
  • Great attitude
  • Thai national
 


Sub Specialization : Administration;Others
Type of Employment : Permanent
Minimum Experience : 1 Year
Work Location : Bangkok