POSITION: Customer Service Representative/ Online Specialist to support Google Business in Malaysia.
- Support Google customers for online marketing and campaigns on Google AdWords.
- Communicates to customers via phone, email or chat for any issues related to their interaction with Google AdWords and Google My Business platforms
- Manage the relationship between Google and its customers resulting in increased business by providing consultative advice sales solutions.
- Act as a voice for users/advertisers to provide product and process improvement opportunities back to Google.
What we are looking for…
- Passion for social media, online marketing or online advertising
- Experience in customer service and sales
- A creative mind set and understanding of customer needs
- Enjoy being on the phone with our customers
- Strong communication skills and a flair for convincing and presenting an argument
- The ability to work in an organized and structured manner
- Good in English
- Great attitude
- Thai national