Content Moderator - Korean
Posting Date : 05 Jul 2024 | Close Date :03 Oct 2024


Content moderator jobs continue to be on the rise as the online world never stops needing content moderation. A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with the website’s guidelines. Also, they promote excellent customer service and help to cultivate a strong community around the brand.


(May perform other duties as requested that may not be specifically addressed in this document).

  • Review, classify, annotate, categorize, group, mask, or label content related to video, audio, text, image, documents, or other relevant data based on defined guidelines.
  • Generate data sets for production and machine learning purposes.
  • Actively listen and classify different audio datasets, including human and animal sounds, songs, music, conversations, etc.
  • Review and classify emotions, gestures, and other relevant elements in content. 
  • Annotate images in heat graphs or spectrograms to determine sleeping or active states.
  • Understand and stay up-to-date with content policies and guidelines.
  • Review online videos, social media, web pages, and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.
  • Identify content that does not comply with requirements and flag it for action.
  • Use judgment to perform required tasks effectively and accurately.
  • Display a strong bias to doing what’s right for our community in supporting social media’s mission.
  • Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
  • Work in a 24/7 shift rotation.


  • Bachelor’s degree in any field. 
  • 2 years++ experiences (Not limited to Content Moderator, but could be other related fields such as Customer Service, Sales etc.)
  • Excellent attention to detail and ability to maintain focus during repetitive tasks.
  • Strong understanding of social media platforms and various content types.
  • Ability to stay current with evolving content policies and guidelines.
  • Analytical and critical thinking skills.
  • Ability to work in different shifts rotation (24/7 shifts).
  • Previous business process outsourcing, customer service, or content moderation experience is a plus.
  • Fluent in the required language and B2 level in English.
  • Must be able to speak, read and write the required language to support. 

Sub Specialization : Services;Customer Services;Media
Type of Employment : Permanent
Minimum Experience : 2 Years
Work Location : Bangkok